KEES Outer Banks

by Travel Safe, Jeremy Grogg, CEO

Anyone who has ever traveled to the Outer Banks during the summer months knows the traffic backups are legendary. It is not unusual for what would normally be a 4-hour drive turn into 6-hour nightmare or even more just battling all the other vacationers on the road.

This is because “turnover” (check-in/check-out) days have traditionally been on the weekends. More specifically, it used to be Saturday. After traffic started building, some forward-thinking vacation rental firms started offering Sunday check-ins to alleviate the traffic. It did help, but it was really just a band-aid.

The root cause of this monster of a problem is that owners and rental companies insist on a full-week rental during the summer. There is virtually no flexibility on this point. On one level, this is understandable. Vacation rentals are a seasonal business and those whose livelihood depends on the vacationers and the revenue they generate have to make their money while they can.

However, this model doesn’t work as well as it used to, for several reasons. First, the traffic!! Just for some perspective: the year-round population of the Outer Banks is a bit less than 60,000. During the summer months, that number swells to 250,000 per week. Wow. That’s a lot of cars on the road. Particularly given that in much of the Outer Banks, the only road is NC12. Hwy 158 travels only through Kitty Hawk, Kill Devil Hills and Nags Head.

Second, not everyone is in a position of being able to take a full week off. Some folks are self-employed and if they’re not working, they’re not earning money. Some folks don’t have enough vacation time. Some just can’t be away from the office for that long. And some folks just can’t afford it.

At KEES Outer Banks, we are innovators. We search industry trends. We listen to our guests. We look for ways to create a greater experience. We strive for the WOW factor every day.

FlexStay
We have addressed the problem of weekend traffic with our FlexStay solution. We are very proud of this innovation because we think it makes for a better vacation for our guests. And that’s what it’s all about for us. The premise is simple:

Check in whenever you want. All properties have some sort of minimum night restrictions based on time of year. These are typically 3 to 5 nights.

That means you can arrive on a Tuesday, if you want (or any other day of the week). It means that if you can’t get off work early and can’t arrive before 2 am, that’s okay. You’ll get a digital door code, just go straight to your vacation property. We will never make you sit in traffic and then wait in line at our office.

We like to keep things simple. We also think that people both need and deserve their vacations. We’re doing what we can to make it easier for you to take one.
We’ve got several other exclusive programs designed to make a great experience for our guests.

Cabana Service
You’ll feel like you’re being pampered on a Caribbean island! Our exclusive cabana service is offered for any group staying in one of our oceanfront properties. With this special amenity, you will receive a 10’ x 10’ tent on the beach, along with 8 beach chairs, a cooler of ice and a trash can on each day of your stay, excluding arrival and departure days. Your cabana service is set up by 10 AM and broken down at 5 PM. This is all at no additional fee! It’s just another KEES goes above and beyond for our guests, to let them know how much their patronage means to every one of us.

If any of our guests not staying in one of our oceanfront properties would also like to have the service, it is available. The service can be booked through our site or by calling directly.

Event Homes
Our event homes can serve a multitude of purposes and feature absolutely spectacular amenities, such as: (please note that amenities vary depending on the event home chosen)

●    Oceanfront Location
●    Private Pool W/Swim Up Seats And Bar And Built-in Kiddie Pool
●    Hot Tub(s)
●    Tiki Bar At Pool Area
●    Covered Seating Areas
●    Fenced Event Lawn
●    Elevator
●    Movie Theater W//Stadium Seating
●    Billiards Room W/Pool Table, Shuffleboard
●    Pub Lounge w/Wet Bar
●    State of the Art Electronics
●    Expansive Indoor and Outdoor Living Spaces
    
They can provide the perfect backdrop for a dream destination wedding. Every little girl dreams of her “big day” and making a grand entrance to the “oohs” and “aahs” of the waiting crowd, and the adoring gaze of her beloved. What could be more grand than a long boardwalk as an aisle and the sand and surf as an altar? With many of our homes at 5,000+ square feet plus generous outdoor areas, they make an ideal reception site, as well.

It’s been many years since people expected to live their whole lives in one place. Families scatter all over the country - even all over the world. Sometimes, the only way to gather everyone together in one place is to plan a large, multi-generational vacation. In order to do this successfully, you must find a home large enough, and with the right amenities. We can easily fit that bill. We have homes boasting up to 24 bedrooms, with top-shelf amenities that go way beyond the standard pool and hot tub. For those in your group who are mobility-challenged, we offer many homes with elevators. Some of our properties are even pet-friendly, so truly the whole family can join in the vacation fun together.

Want to find a unique and engaging way to thank your team for a job well-done, or perhaps get them fired up for the next challenge? A weekend on the Outer Banks might be the perfect way to do it. Many of our event properties feature 10+ bedrooms, so everyone in the group can enjoy the privacy of their own bedroom suite and yet, you can still bring a sizeable group to the retreat. Many innovative ideas have almost certainly been born from a retreat on our windswept barrier island!

Light Housekeeping
You’re here to have fun! And vacation means living life fully on your terms for that little slice of time each year. We’re betting that doesn’t include any kind of cleaning chores!! That’s why we provide, at no additional fee, a daily light housekeeping for all properties 5 bedrooms and more. This service includes daily towel exchange and trash removal. Think of it - even though your vacation home provides a washer and dryer, you won’t have to use it to wash towels. And no wandering from room to room changing out trash can liners. What a marvelous break from every day routine. And that, after all, is what vacation is truly about.

Concierge Services
This is where it gets really fun. The Outer Banks is such an incredibly popular vacation destination that it has spawned a cottage industry of nothing but add-on services. You can receive any number of these services right to your front door. Here is just a sampling:

●    Beach Cabana Service
●    Chair and Umbrella Delivery
●    Paddleboard Rentals
●    Bike Rentals
●    Grocery Delivery
●    Flower and Gift Delivery
●    Chef Services
●    Roving Bartender
●    Local Band Private Parties
●    Beach Portrait Services

KEES also offers discounts on surf lessons, local restaurants and nearby golf.

Just reading all this can make your head spin. It’s too hard to know which services to choose and which vendors are reliable.

That’s why we’re here. We know who provides a good product and/or service and we can set it up for you. Though these products and/or services do entail an additional fee, you can charge it all on your KEES account for added convenience.

Digital Check-In
This is the way check-in used to work:

●    Spend hours driving to the OBX
●    Spend at least an hour in OBX traffic
●    Drive 5+ miles past rental home to check-in at rental office
●    Upon arrival at rental office, be informed that property isn’t ready yet
●    Spend several hours waiting to receive keys
●    Battle traffic on Hwy 158 again to drive back to rental house
●    Arrive at rental house sweaty, tired and frustrated
●    Fumble with bulky keys and hope they work to unlock the door

Not a great way to start vacation.

We’ve changed that. Not only can you avoid the traffic by utilizing our FlexStay program to check in whichever day is most convenient for you, you don’t have to come to our office!

Simply call our toll-free number 24 hours prior to your stay to check in and you will receive your digital door code. You can also check in via email. No more fumbling with or losing keys. The digital door code will begin working at 4pm on your check in day, so you can plan your travel accordingly. Just go straight to your property and begin enjoying your Outer Banks vacation. That’s it!

Additional Amenities
To make each guest stay just a little more memorable and care-free, we’ve added a couple additional amenities that we hope will make your vacation on the Outer Banks a special experience.

●    High-speed wireless internet access
●    All linens and 2 bath towels per bedroom are provided.
●    Shampoo, soap and bath gel dispensers in each bathroom
●    A Keurig coffee maker and starting supply of K-cups
●    Starting supply of toilet paper, paper towels, laundry and dish detergent

Thank you for choosing KEES. And welcome to your Outer Banks vacation experience. We’re so glad you’re here.